Strategic Administration and Office Management Skills

This 3 days instructor led interactive course equipped you with the practical tools and techniques involve in designing, developing, implementing, evaluating and monitoring of office management and administration more strategically and effectively to achieve the outcomes. You’ll gain complete understanding of self-awareness, clarified your administrative role and design the process better than before. The course gives you deep insight of administrative and office management knowledge, modern skills to improve processes and mapping, documentation and system analysis techniques by using real life case studies and group activities, ensure to enable you its practical application just after the training in more strategically manner.

Learning outcome

• Learn beyond administrative job techniques
• Understand the role and responsibilities to manage office more effectively and efficiently
• Understand how to manage people, workstation, calls, your manager, task and time to eliminate profligate activities
• Learn tools and techniques to conduct and manage meetings and activities more constructively and assertively.
• Manage stress and conflicts after analyzing to enhance productivity

The course is suitable for:

• Office Managers and departmental heads
• Business Partners and Owners
• Administrative managers, staff and secretaries
• PA’s and team leads
• Anyone who is responsible for running the office, department and project on day-to day basis.