Building & Developing an Exceptional Team

What do great teams do that others fail to do? How do team leaders build their

teams to be collaborative, self-reliant, motivated, and productive?

This highly interactive program will address these questions and help participants understand how teams can achieve much more than either the team leader or the team members ever imagined. It will equip team leaders and supervisors with the skills and techniques needed to feel more in control of their team while applying strategies that help team members unlock their talents, energy, and potential.

The program will explore the latest, proven methods for motivating and managing teams to enhance productivity and morale. It aims to transform average team leaders into role models that others in the organization aspire to become.

The program will highlight:

• Understanding your own style, work habits and motivations and how these influence your ability to lead your team more effectively and get the best from them
• Building team purpose, culture and expected behavioral norms
• Building an energized team that respects strengths, personality differences and work-style preferences
• Developing a culture of team communication, feedback and early conflict resolution

Taking the team to new possibilities via creativity and collaborative working techniques

Training Methodology

The program will combine presentations with interactive practical exercises, supported by video materials, role-plays, and case studies. Delegates will be encouraged to actively participate in relating the principles of communication to the specific needs of their workplace.

Pre- and Post-Pest Assessments will be conducted to measure the learning and understanding gained from the program.

Who can attend?
This training course is suitable to a wide range of professionals but will greatly benefit:

• All people who manage teams - experienced, new or prospective Team Leaders
• Team Managers
• Team Supervisors
• Project Team Managers Office Managers

Day 1

• Starting From Within – You, The Team Leader
• Know yourself as a team leader - your strengths and style preferences
• The Myers Briggs Type Indicator (MBTI) 16 personality preferences
• MBTI Assessment (Discover your personality type and that of others)
• Examine and challenge your personal belief system
• Set personal goals to guide your outputs Manage your time and activities Embrace the power of role modelling
• Establishing Team Environment, Membership and Roles
• Learn how high performing teams function Bruce Tuckman’s 5 Stages of Team Development
• Understand the stages of team development
• Build an energetic team environment Identify effective team behaviors

Day 2

• Building Outstanding Team Productivity, Progress and Learning
• Deploy motivation theories in team management
• Get things done – how to influence stakeholders
• Influence and motivate different social style preferences
• Help The Team Cope with Change and Develop Resilience
• Incorporate systems thinking for continuous team improvement
• Use team after action reviews for continuous improvement
• Celebrate great team performance
• Dealing with Team Conflicts and Using Them to Improve Team Performance
• Identify and resolve ineffective team dynamics
• Understand and deal with dysfunctional behavior
• How to manage conflict – ground rules for effective conflict resolution
• Preparation of team presentations on key learning points, and the impact it will achieve in the workplace

Day 3

• Building Frictionless Team Communications
• Understand how communication works – and doesn’t work
• Identify and overcome barriers to communication
• Fine-tune your communication - the process of listening
• Fine-tune your communication - asking questions
• Develop positive learning in teams - appreciative inquiry
• Give feedback that improves performance
• Manage meetings efficiently and effectively