Advanced Interview Skills - Behavioral Interviewing: Practices for Hiring Smart Behavioral Interviewing

In this one day advanced interview skills workshop, you will learn the importance of job analysis and how to use behavioral interviewing to ensure candidate selection aligns with the needs of the organization. Discover techniques for determining the knowledge, skills, and abilities needed for a position and conducting effective and fair interviews. Gain insight into the debrief and selection process. Throughout the program, you will participate in hands-on exercises that will help guide you through activities such as identifying competencies and writing behavioral interview questions.

Learning Outcomes

• Articulate the importance of making good hiring decisions quickly and effectively.
• Define what a competency is, how to identify competencies for various positions, and how competencies relate to behavioral interviewing
• Write behavioral interviewing questions that uncover if a candidate has the necessary competencies to succeed in the position and is a good fit for the organizational culture.
• Conduct an interview that is legal, fair, and well structured.
• Evaluate information obtained from an interview to select the best candidate.

Module 1

• Making Good Hiring Decisions
• Job Market Outlook or Cost of Turnover
• The Role of Interviewing 
• Industry Research

Module 2

• Job Analysis 
• Defining Job Analysis 
• Using Critical Incidents 
• Knowledge, Skills, Abilities, and Other Characteristics(KSAOs) 

Module 3

• Defining Competencies 
• Identifying Competencies
• Defining Competency Models
• Connecting Competencies to the Big Picture
• Identifying and Designing Organizational Competencies
• Identifying and Designing Competencies for Job Fit
• Resources and Tips for Defining Competencies

Module 4

• Behavioral Interview Questions
• Types of Interview Questions
• Considerations When Planning
• Writing Questions
• Rate the Responses 

Module 5

Conducting Interviews

Planning For the Interview

Conducting the Interview in different types

Module 6

• Managing the Debrief and Selection Process 
• Evaluating Candidates o Documentation Review and Retention 

Module 7

• What’s Next 
• Conclusion 
• Closing Thoughts 
• Program Follow-Up

Evaluate information obtained from an interview to select the best candidate.